Gumtree Support

Safety Alert !

We've posted several 'fraud' ads in different categories, to show you what they look like on the site. Here's one in the Pets category, and the Motors category.

Site Alert !

Try posting a new ad and type in what you're selling. We'll find the category it needs to go in for you!

Buying safely

Buying safely

We’ve put together some general tips below for buying safely online.
If you’d like specific advice on buying cars, bikes, tickets, electronics and services, take a look at the menu on the left of the screen.
Some top (general) tips:

- Always try to use the Gumtree website. If you use the ‘Reply’ button on the ad, you get an extra level of monitoring. Fact: most scammers will try to lure you away from our website. Perhaps even by adding email addresses or phone numbers to their pictures. They do it to avoid our checks. So avoid them.
- Meet in person. The top way to buy is to see what you’re getting before you pay for it. Try your best to do it somewhere public, and take someone with you.

- Google is a magical thing. Pop the details you've got about the seller/buyer and see if any results come up. Use any phone number or e-mail address you have, to see if it pulls up any feedback from other people.

- Be suspicious of a seller that first asks you to pay using one payment method, then asks you to change to another, claiming they have account issues. Typically they first suggest PayPal, then ask you to change to something like Bank Transfer or similar.

- Read, read, read before you buy or sign on the dotted line. The more clued up you are, the less likely you are to be scammed. Make sure you ask for paperwork too, like logbooks, certificates or receipts.
Here’s some more info on what to look out for when you’re browsing online.
If you’re still not sure you want to buy, maybe it’s not the right thing for you.

Get in touch with us if you’d like a helping hand.


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